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“After landing, it was determined there was a problem with the inter-phone system and the flight crew was knocking on the cockpit door,” the FAA said in a statement.
There needs to be a peep hole that pilots can use
Many have video intercoms that let the pilots buzz flight attendants in. Unfortunately, when I searched for websites that could inform on this, the results were polluted by this story in dozens of news websites.
This is what should happen. All the post 911 airport stuff is nuts. Just remove access to the cockpit.