• @Krauerking@lemy.lol
    link
    fedilink
    45 months ago

    So, I’d say there is some slight issue with replacing all decision makers with AI cause Walmart and Amazon does it for employee efficiency. It means the staff are micro managed and treated like machines the same way the computer is.

    Walmart employees are moved around the floor like roombas to never interact with each other and no real availability for customers to get someone. Warehouse workers are overworked by bullshit ideas of efficiency.

    Now I get that it could be fixed by having the AI systems designed to be more empathetic but who is choosing how they are programmed? The board still?

    We just need good bosses who still interact with their employees on their level. We don’t need AI “replacing” anyone pretty much anywhere, but can be used as a helpful tool.

    • @skuzz@discuss.tchncs.de
      link
      fedilink
      25 months ago

      Yeah, apologies, I was being a bit glib there. Honestly, I kinda subscribe to the Star Trek: Insurrection Ba’ku people’s philosophy. “We believe that when you create a machine to do the work of a man, you take something away from the man.”

      While it makes sense to replace some tasks like dangerous mining or assembly line work away from humans, interaction roles and decision making roles both seem like they should remain very human.

      In the same way that nuclear missile launches during the Cold War always had real humans as the last line before a missile would actually be fired.

      I see AI as being something that becomes specialized tools for each job. You are repairing a lawn mower, you have an AI multimeter type device that you connect to some test points and you converse with in some fashion to troubleshoot. All offline, and very limited in capabilities. The tech bros, meanwhile, think they created digital Jesus, and they are desperate to figure out what Bible to jam him into. Meanwhile, corps across the planet are in a rush to get rid of their customer service roles en masse. Can you imagine 911 dispatch being replaced with AI? The human component is 100% needed there. (Albeit, an extreme comparison.)