• PLAVAT🧿S
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    11 months ago

    Slightly off topic - someone mentioned they don’t use Tutanota for social interactions because the domain is weird and I agree whole heartedly. Everytime I’m on the phone with a support dept. or tell my friends and I spell it out I feel so silly. Not to mention my wife has gotten it wrong several times.

    Love the solution, their support is responsive as well, but yeah…

    • @wandermind@sopuli.xyz
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      1211 months ago

      That’s the main reason I didn’t even consider them. “Proton(mail)” just sounds more professional when used in actually important contexts and is easier for people to get right.

      In general, I’ve noticed that a lot of privacy focused software, particularly FOSS, are really bad at choosing names which make people want to use them. They tend to have names which might appeal to some crypto-nerds, but which make them sound just weird or questionable or niche to the average user. Like (the precursor to) Signal the messaging app used to be called TextSecure. There’s no way I would’ve gotten my parents and siblings to use something called TextSecure. The name just sounds so geeky and niche.

      • @SnipingNinja@slrpnk.net
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        411 months ago

        Tbf Google is also a weird name, Yahoo was also a bit weird even if not entirely, there probably are more examples but it’s not just that the name is not great but also that these things aren’t advertised as well

    • @jet@hackertalks.com
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      711 months ago

      Custom domains are pretty cheap, and you can hook them up to Tutanota easily. Then you never have to spell it for anyone.

      • PLAVAT🧿S
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        411 months ago

        That’s certainly true, but to catch mainstream it’s still a decent gap. My mom struggled even signing into Gmail. Think about their patience as you describe the process to configure DNS records? All while there are free options available.

        For us privacy focused folks it’s viable and I might consider it too.

        • @jet@hackertalks.com
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          111 months ago

          Tutanota isn’t suitable for many people. You can’t use standard email clients, screen readers don’t work with it, pinch to zoom it’s kind of iffy.

          I’d say for people who are either technologically inclined, or working for a company with a help desk to explain how to use it, it’s fine. Still got some rough edges. But it’s definitely not suitable for the elderly computer users

    • Fly4aShyGuy
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      111 months ago

      Same reason for me choosing Proton over Tutanota early on in the privacy journey. Already not having @gmail of @icloud etc throws off anyone I have to give email to over the phone, let alone trying to pronounce and convey the correct spelling of Tutanota. At least I usually only have to repeat it once - proton mail - that’s proton as in science class. I realize this doesn’t matter for those using their own domain.