• Developers of Cities: Skylines 2 have noticed a growing toxicity in their community, which is affecting engagement and creativity.
  • The CEO of Colossal Order expressed concern about the negative impact of toxicity on the team and the community.
  • The developers still encourage helpful criticism from the community but ask for it to be constructive and kind.

Archive link: https://archive.ph/mVaIY

  • all-knight-party
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    125 months ago

    So because their job means interacting with the community that means they customers are allowed to go ham and be total assholes? That’s like saying that just because you work retail you shouldn’t be upset by customers being dicks.

    It’ll absolutely happen anyway due to the nature of humans, and having a thick skin will help you cope with working a job like that, but that doesn’t mean the customers should be acting that way and that we should just normalize and enable that behavior just because that’s the way it is. It just perpetuates the problem.

    • @Fizz@lemmy.nz
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      85 months ago

      If you’re working retail and your job is to deal with customers I highly doubt your boss will let you withdraw communication with your customers because some of them were verbally mean.

      • @wildginger@lemmy.myserv.one
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        75 months ago

        Retail usually calls the cops and bans customers who threaten or scream at employees, which is the real world version of withdrawing communication.

        I get your fee fees are hurt because a video game was not perfect, but people flinging shit like caged monkeys get shut down in most jobs. Its not excusable just because muh vidya gaem

        • @Fizz@lemmy.nz
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          15 months ago

          CO can ban them from posting on their forums if they take it to far.

          The comments are tame as fuck compared to most community/developer interactions.

            • @Fizz@lemmy.nz
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              15 months ago

              You can block emails as well. You can moderate your steam forums and youtube comment section and Twitter replies. I can’t think of a single place where CO is interacting with the community that they can’t block/ban users who are mean.

                • @Fizz@lemmy.nz
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                  15 months ago

                  What’s your point then? Of course they have forums Steam and paradox forums and reddit are the main places to interact with Colossal order. CO has never said they are getting death threats so I don’t know where you get that from.

                  It seems that you’re getting misinformed by game journalist blogspam. CO is mad that the mood on their forums is sour and they are getting called out for releasing an undercooked buggy game for full price after months of misleading marketing. Everytime they post an update the comments are filled with sour posts complaining about real issues that have still not been fixed 3 months later.

                  • @wildginger@lemmy.myserv.one
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                    15 months ago

                    If you get 10,000 death threats from 10,000 individual accounts, blocking or banning them does fuckall. You still recieved 10,000 death threats. And… Ive fuckin seen the twitter posts dude, I dont need CO to tell me about them. They likely arent mentioning them to prevent the risk of increasing their volume.

                    But, again, you are talking like a kiwifarm reject, so Im sure youre one of the people sending this “fanmail”

      • all-knight-party
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        65 months ago

        I mean, you’re right, that’s just life™, but that’s still fundementally fucked up. For profit companies have to do that because they want everyone’s dollar, and if that means you’re a better fit for a job because you can deal with people being awful, then… It’s a shame we’ve ended up in that position, societally.