starman@programming.devM to

UI/UX@programming.devEnglish · 11 months ago

Should error messages apologize?

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Should error messages apologize?

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starman@programming.devM to

UI/UX@programming.devEnglish · 11 months ago

8

cross-posted to:
hackernews@lemmy.smeargle.fans

We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance." Is it appropr...

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trollercoaster@feddit.de
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11 months ago
Yes, they close the message and then they call support. And then they get furious if nobody can help them without seeing the error message.

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