I sympathize with the barista here, but mindset that customers need to cover 10 to 20% of his income is symptom of decades of brainwashing of employees and customers alike. In this case NPR is part of this brainwashing. I will not tip someone for doing their job. I will only tip when I feel it is needed based on the service provided.
way to miss the point…
nobody saying it is not an “issue” but it hardly worth even mentioning in the broader context of everything that is going on wrong with this clown regime.