• Affidavit@aussie.zone
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    8 months ago

    TBH, OP sounds like a bit of an entitled douche, edit: not the most appropriate descriptor, but I do think OP should try and look at the situation from another perspective.

    In their blog post they complained about lack of transparency and noted numerous issues with Kagi that caused them to lose faith in the company. The CEO personally responds to explain themselves (i.e. make things more transparent) and OP sticks their fingers in their ears and acts liked they’re a victim because the CEO attempts service recovery.

    I’ve made public complaints about companies before. I wish I received such tailored and personalised responses.

    • Dirk Darkly@sh.itjust.works
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      8 months ago

      I haven’t seen many public diatribes against Kagi, but the ones I have seem to be like this person. They complain very publicly based on their perception of Vlad, spend their days in Discord fomenting drama (which seems like something only children should be doing) and are so fragile that they think getting measured emails from someone they went after publicly is a form of harrassment. It’s absurd.

      I can only hope this was written by a teenager, otherwise it’s a pretty rough way to live as an adult.

      • Affidavit@aussie.zone
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        8 months ago

        After reading your comment, my calling the OP an ‘entitled douche’ was not the best response. I remember the fragility of being a teenager, and even being a young adult… While unlikely, if the blog’s author does come across these comments, I would rather they take a moment to consider things from Vlad’s/Kagi’s perspective rather than just take my comment as a personal attack.

    • macattack@lemmy.world
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      8 months ago

      Did we read the same article? His responses to GDPR were very concerning, and I say that as an American.

      • tjhart85@kbin.social
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        7 months ago

        Right?! Super easy to be “privacy focused” when you just flat out refuse to acknowledge anything as personally identifiable information!

      • Affidavit@aussie.zone
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        7 months ago

        I agree with you. I wasn’t referring to the actual contents so much as OP’s attitude about the e-mails from the CEO. I think Kagi could benefit from hiring, or at least consulting, with specialists in the field to better define their position. It’s clear that OP has legitimate concerns.

    • SexyVetra@lemmy.world
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      8 months ago

      You wish the CEO of a company would harass you?

      You wish a CEO would give general denials and the same non-answers you see in a comment thread while pretending to engage with you in good faith?

      Fuck off, the CEO gave no new info or perspectives and just showed himself to be the asshole that recent emerging evidence had been showing he was.

          • Affidavit@aussie.zone
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            7 months ago

            Sure, why not? Though please don’t spread it around, I’m currently under deep cover pretending to be an Australian who frequently comments on Australian news and is registered with an Australian-themed instance.

            It’s all part of my evil plan to have the first multinational company with their global headquarters in Antarctica.

      • capital@lemmy.world
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        7 months ago

        Jesus. How do you function if an email constitutes harassment?

        I get “harassed” daily by hundreds of spammers. I just don’t reply or give it another thought. Things OP could have done.