In 2005, Sony BMG installed DRM software on users’ computers without clearly notifying the user or requiring confirmation. Among other things, the software included a rootkit, which created a security vulnerability. When the nature of the software was made public much later, Sony BMG initially minimized the significance of the vulnerabilities, but eventually recalled millions of CDs, and made several attempts to patch the software to remove the rootkit. Class action lawsuits were filed, which were ultimately settled by agreements to provide affected consumers with a cash payout or album downloads free of DRM.[32]
I saw another Lemmy post asking “What is something illegal that your workplace did?” and started typing a warning but figured I’d just get downvoted for some “boomer take” as if Lemmy wasn’t recently massively compromised.