TL;DR Discord loves to present itself as a company run by a few gamers just like you. The service aggressively advertises itself as “for gamers” with the hope that this “reputation” alone will propel Discord to the top. This has worked really well. The Discord team has refused, however, on multiple occasions to take certain steps to protect their userbase, described in more detail above such as adoption of E2E encryption or going open source. Instead, the Discord team states clearly in their privacy policy that they will gladly hoard a plethora of data about their users indefinitely, loosely claiming to only delete it when its no longer needed. The data they collect and store includes (but is not limited to) full chat logs, all chat media, a list of who you chat with, email address, IP address, device ID, behavioral analysis, activity tracking on the service, pulling info from social media accounts you link, and much more as stated above and in their Privacy Policy. Discord shares this same data with all of its partners, affiliates, agents, and “Related Companies” while lazily instructing you to check their privacy policy to find out what happened to your information, as its no longer any concern to Discord. In addition, Discord goes further to say “Developers using our SDK or API will have access to their end users’ information, including message content, message metadata, and voice metadata”. Their very vague “information” wording allows Discord to send whatever they please while, of course, leaving it up to you to go check their privacy policy and figure out just where and to who Discord sloppily throws your data around. Discord continues to show little to no progress or effort in considering open source code, strong end-to-end encryption adoption, or even something as simple as allowing the deletion of an old account. It is important to note that while Discord allows the “deactivation” of an account, their support team will happily inform you that they do not delete your data and your account cannot be deleted. This data is again stored for an indefinite period of time.

Discord is proprietary spyware. Using it means endorsing and legitimizing it.

Discord relies on its reputation to lure its victims. Despite just starting out as a way for freeze-gamer to mingle in chatrooms and VoIP rooms, Discord has now expanded to any sort of purpose, even extending to schools where students will use Discord for clubs as well as online projects where communication is done over the platform.

The reliance on Discord is dangerous. Any thing you type or do in this program is recorded for the highest bidder (that be your government or private data brokers). The interface and UX is designed to keep you in the app for as long as possible.

There’s no way to “smartly” or “responsibly” use Discord. One way or another, Discord will extract value from you. It’s not just about you, but about everyone who uses the platform.

Solutions

There are no “alternatives” to Discord. I’m not going to try to fool you by saying there’s a magic bullet to defeat Discord’s presence in western society (other than socialism and gamer-gulag). But that doesn’t mean there aren’t ways to help.

  • Matrix: A decentralized messaging protocol. It supports video conferencing on its main instance as well as support for the Discord “Server” functionality. Easiest solution for a drop-in replacement.

  • IRC: The one that came before Discord, community networks can be used if you need to communicate and is just as secure as Discord (public chat rooms with zero end-to-end encryption besides TLS)

  • GNU Jami: If there was a magic bullet, this would be it. Completely decentralized, peer-to-peer messaging network that is device based. It is a GNU package, possibly the most guarantee for freedom you can get in this world. The team is small, but if you need somewhere to host your leftist activities that will require more than a court order (or a simple bribe) to de-anonymize by state and non-state (those funded by other states) actors then this is it.

Conclusion

This is a post for self crit. If the service is free of charge, then you’re the product. Any leftist should take steps to eliminate their dependency on Discord and proprietary messaging programs. Also any leftist should spread this message and inform others about the risks of using proprietary software.

We should also take Discord as a lesson in how to identify the dangers of proprietary programs and why it could make us vulnerable to abuse (which as we know in a capitalist society, is coming one way or the other). Discord isn’t the lone offender, but an example of how nonfree software will always pose a threat to a free and democratic society and only benefits the bourgeoisie.

Let this be the last thing I have to say about this accursed program

    • hello_hello [comrade/them]@hexbear.netOP
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      I hate the interface so fucking much. It’s obvious that it’s trying to keep you hooked on the site and never letting you go. People complain about IRC chatrooms not saving history but Discord conversations are a mindfuck if you don’t have the context.

      Discord is an excellent case study in nonfree software, literally checks all the abuse (including ones involving children who use the site!!! Yay!) boxes.

      • Tachanka [comrade/them]@hexbear.net
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        People complain about IRC chatrooms not saving history

        It’s all selectable text though so you can easily just export it to a log or something.

    • barrbaric [he/him]@hexbear.net
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      I actually do use discord to chat with friends, and even I hate how discordified everything has become. No, I don’t want to join your fucking discord to get tips and tricks for a video game, just make a fucking forum post.

    • LanyrdSkynrd [comrade/them, any]@hexbear.net
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      I saw a Benn Jordan video where he mentioned buying a $1000+ comma.ai device(hardware to add driving assist features to cars). He couldn’t get it to work so the company told him to join their discord, where he was immediately flamed for being too stupid to make it work.

      Discord is a terrible platform for support, especially the way it’s used. It sucks for searching and the people most likely to respond to questions are terminally online know-it-alls who’d rather feel superior by insulting you than helping. It’s like stackoverflow with memes.

    • Tachanka [comrade/them]@hexbear.net
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      I got a 2nd job editing videos for a few small time streamers (will not say their names) and it annoyed me that they forced me to use discord to communicate with them.

  • Awoo [she/her]@hexbear.net
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    Huh. Original post is gone and original poster has deleted their account? Odd

    This is a shame because I wanted to respond to the person who wrote it on this point in particular:

    While I am not saying it’s flat out impossible to run a worldwide online service solely on an optional subscription and selling chat stickers, I’m pretty confident in saying that IMHO Discord would be struggling without that huge capital cushion to fall back on. This begs the question as to what Discord will do when they no longer have millions of dollars to rely on. If Discord indeed cannot make enough off of its premium service or its sticker sales, should the user expect to be flooded with ads?

    I happened to work in the industry that Discord disrupted. A major product of one of the companies I worked for in the past was VoIP servers.

    We charged $10-15 for these servers.

    We ran them on a few dedicated racks of our own in 2 countries and then sublet the rest out to a bunch of different companies, mostly OVH. 1000 instances would fit on a single server rack just fine, sometimes up to 5000, your mumble, Teamspeak etc servers? They were sharing the same hardware thousands of other people were on. It was particularly easy because activity on VoIP servers is actually quite low, they go unused most of the time, with a daily peak activity time when people are off school or work. You wanna know why your server crashed? Usually because the system didn’t anticipate load correctly and used too much resources for the server to handle, you and thousands of other servers on the same hardware probably crashed at the same time.

    The profit per instance was close to 99%

    Discord killed that entire industry by giving away VoIP for free. Dead. The whole industry is basically gone.

    I am pretty sure it is not costing Discord very much at all to run these servers. And they are making at least enough to pay for them with the money people are spending on subs and server boosts. If a well used server is getting 30 boosts that represents $150 in paid subscriptions. I am telling you that their costs are not that high, these well used servers are not costing that much money, not even close.

    Just a small industry perspective. I was in marketing at one of those companies. 70% of the entire profit of the company was coming from their VoIP sales and this was not a small company without other products or huge B2B deals. It was making a fucking fortune and discord stole everyone’s money in a matter of months.

    • CarbonScored [any]@hexbear.net
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      People forget that before everything was monetized, servers for doing everything still existed.

      A person with a spare computer would host something, organic communities would form, and those communities would maintain (and fund through donations, if necessary) their own servers. This happened for basically every hostable service ever. Even small company hosting wasn’t a huge stretch from that, because they were often personally invested in the people on their platforms.

      Moving away from the community model to the monetized big company model that doesn’t care about you does not mean that hosting stuff is now impossible without paying for it at point of use. It just means we decided someone should be profiting instead and they consequently want ever more money.

      • Awoo [she/her]@hexbear.net
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        organic communities would form, and those communities would maintain (and fund through donations, if necessary) their own servers

        I miss this. There was significantly more choice of servers to play on and you could go play the same server every day in the same community. Once you found a server you vibed with you made an instant group of friends.

        You only get this now with guilds in mmos.

    • hello_hello [comrade/them]@hexbear.netOP
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      God damn, I knew it was bad but I didn’t know it was that bad. Discord seems to have a ginormous enough user base that it doesn’t need to care about overhead. Also literally all their technology is about database engineering and how to retain so many users. Too bad it’s all proprietary so nobody else can benefit! Just like the free market wanted.

      • Awoo [she/her]@hexbear.net
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        Yeah they’re probably making a fortune. I don’t think they’re having money problems and don’t think this industry costs much to run.

        That aside - Speaking of databases, one thing I’ve always wanted but never seen is for a service to exist that enables you to deep dive the contents of a server more easily.

        I want to be able to look at the images ONLY that are posted to a server.

        I want to be able to filter images by the channel they’re posted to and the users that posted them.

        There is really good content in discord servers that should be pulled out into a viewing page. This probably flies in the face of the privacy concerns you’re highlighting right now but I really want that functionality. There are old dead guilds that posted all their screenshots and relationship interactions in discord servers and it’s buried amid text chats spread out over months and months making it much too difficult to search for. All that kind of stuff could be yeeted out into a special page for it. This is probably something that could be done with a bot and special webpage but I’m not aware of anything existing that does it.

    • TheDoctor [they/them]@hexbear.net
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      This is wild. I know Discord’s migration story for storing messages has been more ops-heavy, but it’s odd to think that drop-in audio has such a low overhead.

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        I don’t know the technical details but my guess would be that the bottleneck for it is probably data transfer rather than other resources which is what enables the absolutely massive number of instances that care share the same server.

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    Literally all of my online friends use discord so if I stop using it I have no social life at all

    My data is worthless, just like I am to capitalists

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      porky-happy: “All according to plan”

      Seriously though, it is really fucked how Discord is so invasive of our personal lives that even letting it go begets a form of social self sacrifice. Literally Hexbear is the only online social site that I use because I’m scared of stuff like this happening.

      All I can do is to convince people not to propagate it any further, or at least stop using it for every little thing they want to do (like being a fucking marxist group at my State University)

      • keepcarrot [she/her]@hexbear.net
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        All I can do is to convince people not to propagate it any further, or at least stop using it for every little thing they want to do

        I cannot do this

  • AssortedBiscuits [they/them]@hexbear.net
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    The complete absence of any understanding of free-as-in-freedom software within the broader left has been an absolute disaster. At best, you have various technolibertarians who at least understand that FOSS is one way of combating corporate control over social life even if they overly emphasize the “OS” part and believe that FOSS is sufficient. Meanwhile, you have organizers using Google Docs and leftists getting very defensive about ditching Windows for Linux. Boo hoo, I can’t play my AAA slop or MOBA with kernel-level anti-cheat detection.

    Having said that, I do think leftists who actually understand what libre software, gratis software, and proprietary software are have a responsibility to guide the technologically illiterate and semi-illiterate among us. Just telling people to install Linux Mint is fine, but there should be more effort towards actually guiding people (ie compiling and creating guides). And it has to be actual guides, not “you need to learn how to think methodically stupid” STEMlords like to trot out. I feel like /c/libre ought to be geared towards creating guides of FOSS alternatives towards popular proprietary software such as what you’re doing now with Discord. The main barrier is that we don’t have a critical mass of users on Hexbear who give enough of a shit about FOSS to pump out guides, meaning the responsibility of creating guides will fall on the shoulders of a few people, who obviously have to juggle their free time with school and job responsibilities.

    Linux Mint has a guide on how to install Linux Mint. There’s some things that could be improved (Ventoy/Rufus is better than Etcher for Windows users. They mostly picked Etcher because Etcher is available on MacOS as well and they don’t want to bog down their section of the guide with the many ways of creating a boot flash drive.), but it’s a good template. Ideally, it should be a group effort so it isn’t just one person who has to shoulder the responsibility. I’m not sure how this would be implemented in Lemmy.

    • hello_hello [comrade/them]@hexbear.netOP
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      you have organizers using Google Docs and leftists getting very defensive about ditching Windows for Linux

      Oh god tell me about it. If you ever bring it up you become a “evangelist” that likes to annoy everyone or just ignored outright.

      AAA slop or MOBA with kernel-level anti-cheat detection.

      “You will allow me to install an always-on rootkit on my computer, to let me not do so will be infringing on my rights!!!”

      I do think leftists who actually understand what libre software, gratis software, and proprietary software are have a responsibility to guide the technologically illiterate and semi-illiterate among us.

      I agree, it only takes one person who’s knowledgeable about free software to educate the entire group. There should definitely be more guides but there’s simply not enough people right now to write them. I’ve personally always wanted to write a Linux Mint Deprogramming-style guide for a while now but I’ve been waiting patiently for their next major version to release before I do so (and also for various things to be resolved like Nvidia graphics support and such with NVK).

      There’s still a lot that needs to be done at least.

    • RedWizard [he/him, comrade/them]@hexbear.net
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      I agree with you. The one feature that Lemmy is missing from Reddit is the Wiki. Often, on Reddit, the wiki would grow stale over time, sure. However, I think spaces like Hexbear and Lemmygrad are entirely geared towards maintaining a large repository of structured content. In this context, it would be centered on succeeding from the tech-feudalist infrastructure, but it could also be content on combating liberalism. Things like Ibis could be that repository, but development on that end is slow currently. When my parents needed a new computer, I went to a local surplus shop, bought a really dope used computer for almost nothing, and put Linux Mint on it. They’ve been using it for years at this point, and I’ve only ever needed to provide support a couple of times. So the usability, in my personal experience, is very high.

      I think part of the issue, however, is hosting, support, and maintenance. There are plenty of awesome self-hosted solutions out there, but the issue is the “hosted” part. For the average person, and of no fault of their own, that is a huge hurdle for them. Suggesting something like Nextcloud as a replacement for Google Docs is the easy part. Getting them through the installing/hosting aspects of that is the hard part. I think there is a “trust” issue to tackle too. While it’s easy to point out the trust issues with things like Google, Twitter and Facebook, most people I feel view themselves as small fish in a vast ocean of users. It leads people to think, “Why would Google personally target ME?” It’s impersonal to them, and there are so many people who work at Google, so they believe there must be some kind of compartmentalization that protects them from having their personal information viewed and acted on. On the other side of that coin is convincing people that “some random group of people” can be “trusted” with your chats/docs/posts/dms etc. The DMs on Lemmy are not encrypted, and with a simple SQL command, anyone with system access can query your DMs. Lemmy makes no illusions of security within DMs though, so it’s not a huge issue. Someone who has access to the system hosting Nextcloud can access the files created by the users (to my understanding). The question of “Do I trust Google with my personal documents” vs “Do I trust Timmy with my personal documents” is obviously a very different set of questions. Naturally, this leads to having to do the compartmentalizing yourself, and having a space you control for your personal stuff and a collective space for your activism/organizing stuff. Which takes us right back to the “hosting, support, and maintenance” question.

      So the guides are not simply about setting these services and softwares up and using them. It’s also about changing how you think about services generally. We would need to establish a kind of, wading into the pool, guide and on ramp. Guides that get you started with things like switching apps to FOSS alternatives (like switching to Fire Fox derivative browsers), to switching to FOSS Operating Systems, to fully “De-Googling” your Chat/Docs/Calendar/Email usage, all the way down to setting up hosted services for you, your activist groups, your family, your friends, whoever.

      This is something I’d help with in whatever capacity I could. I already self-host a number of services for myself.

  • Angel [any]@hexbear.net
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    All the people who connect in my trans group specifically for this shitty state of Florida are on Discord. I’d love to stop using it entirely, but I honestly don’t have the capacity to sacrifice that, especially since the group has done me a lot of good since I’ve been there.

    • hello_hello [comrade/them]@hexbear.netOP
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      There’s no easy solution (which I would love to give) but I would still encourage trying to work with your group to see if there is a possibility of moving off Discord and onto something like Matrix. There are things like Matrix bridges which can pass along messages from both Discord and matrix to each other.

      I’m extra afraid for queer and trans people since Discord is all but a State Department asset. I just know Discord will be first in line when Florida or any other US state starts trying to track down and ID trans people and punish them for even existing in online spaces. Deprogramming from Discord is an investment to keep people safe.

    • MoonMelon@lemmy.ml
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      Some friends of mine are organizing their workplace, and it’s all on discord. I talked to them about it and seems like it was hard enough to get people to stop using the COMPANY SLACK, so like… fuck me I guess we can’t let the perfect be the enemy of the good in this case.

      • Chronicon [they/them]@hexbear.net
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        yes, if they’re already entrenched using discord and it isn’t presenting immediate risks, this is probably true. The takeaway is get in early and don’t let it get entrenched. Even if everyone already has it or whatever, its still the easiest time you’re going to be able to move by an order of magnitude. I moved all my friends to Signal (and later was like “ah shit wish we’d gone with matrix or something”, but still an improvement) from google hangouts chats, just by basically getting buy in from one or two other

  • Yor [she/her]@hexbear.net
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    Discord is bad for many reasons, but not using it entirely cuts you off from potentially meeting and connecting with many people. It’s not ideal, but for me dropping the app is non-negotiable (at this time). The best solution I’ve personally landed on is being very mindful of what’s being said on there

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    I know zoomers don’t know how computers and the internet work so take it from someone who is of the computer generation: Just assume that anything that isn’t end to end encrypted is public and is collecting all of the data it can. The reasons for doing so are probably completely mundane. Teams want to collect performance metrics or show KPI improvements or whatever. But the fact that you can join a discord server and see the chat history to the beginning of time should be a hint that they store the logs in a way they can decrypt somewhere they can reach.

    • hello_hello [comrade/them]@hexbear.netOP
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      But the fact that you can join a discord server and see the chat history to the beginning of time should be a hint that they store the logs in a way they can decrypt somewhere they can reach.

      Had one of my peers tell me with a straight face that using Discord is safe because “they are a needle in a haystack of millions of people, no way they can find me.” Easy to say that I didn’t want to explain the concept of a hashmap to them let alone what a database is.

      • flan [they/them]@hexbear.net
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        who is “they” though? What’ll happen is some nazi will join the server and start doxxing people, or some incident will happen and law enforcement will subpoena discord for chat logs and IPs and things. You can do security through obscurity to defeat the first one maybe but the second will just hoover everything up and put you on a list somewhere.

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    I was just skimming ProleWiki before coming across this post, coincidentally. At the top of every page is:

    ProleWiki is looking for new editors.

    Please, don’t hesitate to Request an account !

    Join our Discord server and engage with our community!

    I was thinking to myself “I wonder if I should get back on discord again” because of that. But after reading this and all the comments here, I’m reminded why I ditched discord to begin with and then some. Not to single you out, but @CriticalResist8@hexbear.net, @CriticalResist8@lemmygrad.ml, do you think using another platform for the PW community hub might be a good idea?

    • hello_hello [comrade/them]@hexbear.netOP
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      Discord is fucking everywhere and yet people have the audacity to claim AES countries are bigger tech dystopias or downplay the issue.

      Hexbear was born out of being kicked out of centralized, capitalist run platforms, so the same principle should apply to other leftist sites.

  • CarbonScored [any]@hexbear.net
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    I miss the days of IRC sicko-wistful, it was the beacon of my glory days

    I wonder how hard it would be to develop a backwards-compatible IRC protocol that supports multimedia. Maybe I’d just be reinventing Matrix by that point.

    • hello_hello [comrade/them]@hexbear.netOP
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      Uhh please change the entire software you use to talk to internet friends becuse data or something like they don’t already have your shit on lock

      This type of counter-revolutionary defeatism never got anyone anywhere. Privacy grifters will talk about OPSEC and “threat models” all day but data privacy (or the lack of it) is just one of the reasons to not use Discord. It also normalizes bad behaviors and business practices in its industry (who doesn’t love subscription services and paywalls), is filled with predators to the point it’s a whole genre and stereotype, and has quickly been replacing existing technologies as well as dominating the field so no other alternatives could exist. It’s also got a horrendous logo to top it all off.

      Yes obviously state actors could overwhelm and compromise anyone with vastly superior resources, but that’s not anything notable to care about (most countries surveil their citizens including AES countries). What I do care about is people being knowledgeable about something that could spiral out of control as well as creating a counter narrative. Of course I’m not going to magically change people’s habits and lives (as people in this thread have shown, Discord has become a dependency for their lives), but I can at least show them that this is something to care about. If you couldn’t tell, I’m someone who primarily advocates for free (as in freedom) software. Data privacy is just one of my ways to introduce people to the topic as well as challenge people’s perceptions. Also not everyone is affected the same, maybe some people benefit getting off Discord and some don’t as much.

      A lot of people don’t even know Matrix exists because Discord is not just a “talk to internet friends data mining app”, it is a brand forced upon people and part of a larger system of exploitation that extends beyond it. Alphabet and Meta do arguably worse shit but my goal is to help people identify why this shit is bad.

        • hello_hello [comrade/them]@hexbear.netOP
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          Literally have to do this shit all the time. Like one of my employers uses Apple iMessage and I have an android so I can’t actually send them important pictures so I asked them if they had Signal, they said no. So now I have to figure out how to get this person to actually download and use Signal because I don’t want to admit defeat and use Whatsapp.

            • hello_hello [comrade/them]@hexbear.netOP
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              I wasn’t under the impression that it would be easy. But the selfish and liberal thing to do would be to give up.

              The thing that keeps me going is the fact that there is no limit to the level of cruelty that proprietary software can bring (nor any limit that people can endure). If I stop, I’m betraying my own beliefs and thus become a hypocrite.

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                no limit to the level of cruelty that proprietary software can bring

                It’s not good but it’s not that bad. Pick your battles and trying to convince someone to change communication apps is more often than not a waste of time that could be better spent elsewhere.

                • hello_hello [comrade/them]@hexbear.netOP
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                  Virtually all the people I talk to outside of nerdy online tech spaces have even a passing idea of what software freedom even means, most have no idea that they actually have basic human rights to computing. People on this very thread have mentioned how they depend on Discord for social interaction and how they cannot give it up (an idea that disturbs me greatly). The American tech field has dominated the entire world in every part of the supply chain and have historically never shown any restraint (the ROC literally partly exists because of how proprietary and secretive chip manufacturing is made by the US), why would it be different for the digital jails they build and export to the rest of the world.

                  At the end of the day, it is capitalism that makes the abuse limitless and uncontrollable. If it’s not that bad today what will it be like tomorrow?

  • CrackBurger [none/use name]@hexbear.net
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    | There are no “alternatives” to Discord

    Skype exists

    And before you say Skype is spying on me (I like Feds watching me masturbate anyway) it’s still cooler than yousing discord

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      6 months ago

      this has been around a while, I remember thinking it would never go anywhere back when it was like a proof of concept but here we are. I might have to try it.

        • Chronicon [they/them]@hexbear.net
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          6 months ago

          nice!

          As someone who is a computer person but not specifically a cryptographer and obviously with limited time on my hands, I never know what to trust. Everything has flaws. Signal is very very centralized and some speculate about it being a US intelligence honeypot, Matrix is still somewhat centralized and gives homeserver operators perhaps too much power, and I worry that the protocol is so complicated that nobody outside the people creating it really would know if it was backdoored or flawed, the list goes on

          Now that I’m reading up, there are some flaws/controversies about tox too, seen on the wikipedia page and playing out in the github issues. https://en.wikipedia.org/wiki/Tox_(protocol)

          But I still like that it exists, given that it is fully decentralized unlike most alternatives. I actually appreciate that the maintainers didn’t just take the entire project down and label it insecure like the more annoying guy in the github issue wanted, even if they could probably do more to inform users of the flaw

          (basically the flaw is, if your keys are compromised, someone who controlled your network connection could potentially impersonate your contacts to you and show up as legitimate/authenticated in the app. IMO its the kind of thing cryptographers shit their pants over, and potentially very scary yes, but not really in the threat model for most users at all. If someone’s compromised your device to that level its already fuckin way past game over, they own you, you’re not realistically gonna notice their tampering, they’re not going to go to the effort of MITM’ing you when they can just put a virus on your device or a million other things)