Not mine but this is actually what I did too.

I said I plan to charge back on my credit card. They threatened that if I did that, they can’t promise my account wouldnt be flagged.

I said “bet” and they removed the cancellation fee and cancelled the service.

  • PythagreousTitties@lemm.ee
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    5 months ago

    Well yeah, there isn’t a company in the world that likes charge backs. Just be aware that by doing it you’re cutting off any possibility of doing business with that company in the future.

    Your bank isn’t a fan of them either. So if you go on a charge back spree they’ll notice and could stop issuing them for you.

    • EvacuateSoul@lemmy.world
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      5 months ago

      They may cancel your credit card or refuse to open new ones for you, but they can’t refuse to charge back transactions you dispute.

      • PythagreousTitties@lemm.ee
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        5 months ago

        Half true. They will refuse charge backs if you keep doing them. I’ve seen them be refused on customer orders before.

        • EvacuateSoul@lemmy.world
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          5 months ago

          How can that comply with federal law that customers are not liable for fraudulent purchases on credit cards?

          • skizzles@lemmy.ml
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            5 months ago

            I would imagine that it’s exactly because of the word you used. Fraud.

            If someone is going on a chargback spree it’s going to look fraudulent from the customers end. So their would likely need to be some kind of evidence or back and forth with the credit card company. Since they are now the middle man taking money from companies and putting it back in a lowly plebs pocket.