I have a UPS Ground prepaid label to return the cell phone that I’m trading. They told me it would be $10-12 to schedule a driver pickup, else I can take it to a dropoff location. When did this start? Boo, UPS. Boooooo.

Edit: To be completely fair, it may be that the destination decided not to pay extra for driver pickups rather than this being some new UPS thing. I don’t know the inner workings.

  • Otherbarry@lemmy.zipEnglish
    2·
    4 months ago

    That sounds pretty typical, didn’t know they used to not charge for a residential pickup.

    To be fair businesses that have a FedEx / UPS account and have regularly scheduled pickups do get charged for that. It’s one of the items buried in the bills you get from them every week (can’t remember offhand if the pickup fee is a weekly or monthly charge). Maybe the high volume businesses get it for free, not too sure.

    I’d expect USPS to do the same but don’t have any direct experience with their billing.

    Where I work we have a similar situation, we sometimes have prepaid FedEx labels but no regular FedEx pickup so that has to be arranged differently on our end. We could pay FedEx their pickup fee if we wanted but we don’t ship FedEx every day so it’s kind of a waste of money, and the FedEx drivers would be coming and going without picking anything up most days.