Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So… We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn’t a grammatical horror to read]
Because that’s not how it works in America. You know this. Don’t ask a question; it’s stupid. Declare your intention that it should be changed, and propose a way to do it.
If you actually care more than posting online, you can start a restaurant.
How come other countries can do it? Why not ours?
I posted because I want to drive discussions which lemmy sorely needs
Different cultures, minimum wage laws, and tax laws; bottom line.
Is that really what Lemmy needs? Discussion on a topic that’s been hashed out a million times before? It would be more productive to talk about the weather than to keep circling the drain on this shit ad nauseam.
I feel like there’s been plenty of discussion. Everyone knows it’s a problem.
It continues to happen because there’s no pressure to change it. Just discussions that fall into the abyss of the internet at this point, repeating things everyone already knows.
Part of the reason there’s less pressure to change it than you might imagine is that we now have a hundred years of cultural inertia working on, yes, the customers and restaurants, but also on the waitstaff labor pool. At this point, the Americans who seek work as waiters are generally the ones who feel they work with the system and even turn it to their advantage. It’s far from all, of course, but the “best” servers at most restaurants probably feel like they’re going to make more working the customers than negotiating with their bosses.
So, you’ve got restaurants keeping their list-prices low and a built-in workforce motivator, customers who expect friendly service and accept that they’re culturally responsible for the staff’s pay, and servers who stay at the job because they feel like they’ll make more than the restaurant would be willing to pay as a “fair” wage (and they’re probably right). Now, it’s full-on bizarre that we have taken an entry level service job and made it an exercise in theatrical entrepreneurship, and it says some unsettling things about the underlying social order in the US, but I’m not sure that at the nuts-and-bolts level, it’s as broken as the people like to imagine.