CEO of coffee chain hopes to improve customer experience by increasing staff in stores

  • pelespirit@sh.itjust.works
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    15 hours ago

    Oh CEO who commutes to Seattle from LA in a private jet, they weren’t cut because of the hopes in the equipment. The labor was unionizing, that’s why they were let go.

    “Over the last couple of years, we’ve actually been moving labor from the stores, I think, with the hope that equipment could offset the removal of the labor. What we’re finding is that that wasn’t an accurate assumption of what played out,” Niccol said.

    • sp3ctr4l@lemmy.dbzer0.com
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      14 hours ago

      Can Starbucks please die already?

      I say this as a native Seattleite, who used to love going to actual coffee shops, comfy hangout all day and study or do work on a laptop… type coffee shops…

      Untill Starbucks appropriated that aesthetic, and then turned into a corporate fast food franchise, and drove basically every actual independent coffee nook out of business.

      Fuck Starbucks, fuck everyone who thinks their coffee flavored milkshakes are coffee.

      … I will die on this hill.

      • Pronell@lemmy.world
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        14 hours ago

        When I was becoming a coffee fan/snob a decade ago, I’d occasionally get gifted bags of Starbucks beans. Or worse, grounds. Ugh.

        I eventually end up using it but it’s never good. Even my wife agrees now, although she still drinks McDonald’s iced coffee without sugar regularly.

        • SkyezOpen@lemmy.world
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          9 hours ago

          I used to work at McDonald’s nearly 20 years ago and I would huff the grounds every time I filled the coffee machine. I’m not a coffee snob so feel free to disregard my opinion but that stuff ain’t bad, especially iced and lightly sweetened.

          • Pronell@lemmy.world
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            1 hour ago

            That’s what I was implying, (poorly) that their coffee isn’t half bad, and preferable over Starbucks to me.

            But then when I make myself coffee it’s four to six shots of espresso with ice and half and half.

    • VitoRobles@lemmy.today
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      14 hours ago

      They closed like half the Starbucks in my city. Every single one that considered Unionizing was shut down.

      But out came a LOT of new local coffee shops, and more are opening.

      Looks like you fucked up real good, Starbucks.

    • BaroqueInMind
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      12 hours ago

      Tariffs are going to absolutely properly ass-ream the executives of Starbucks. They are in for a world of hurt soon. Imagine $15 coffees, this will be a reality soon