Spotify

Users: we want this quality of life improvement; it would drive tons of interaction!

UX Designers: how about shorts?

But but the user research! The customer interviews!! The DATA!!! The product is just a means to end to make money, that’s why shit changes all the time. Can you imagine if your country’s transport department changed up the design of road signage every few months?

There are valid times to change things up. I’m talking about shit like when Duo, a two factor app with two buttons (Approve, Deny) inexplicably one day swapped the order of these buttons. What the FUCK. Come ON

The only recent redesign I actually thought was good was Wikipedia.

They recognized that the most common user need by far is to read and navigate the article the user is already on, and they put those controls front and center. I know people got upset that the discovery links became less prominent, but overall it felt like the designers actually thought about the use case and designed for it.