Finally after over a month of order issues I have one of my T1000-E trackers. It was easy to set up and connect and I see several nodes. Haven’t reached anybody yet. I am in Canada but the location on the map still shows Shenzhen in China. I don’t see anything to change that and was also expecting the GPS would do its thing?!
I would factory reset it or flash new firmware. Its probably fine, but that isnt how a fresh device should act. They’ve had some issues with encryption security that should mostly be fixed in the most recent beta firmware.
Toggling the fixed position helped. Now it’s working.