There is no such thing as competition. As soon as a business does something that sets it apart, it’s immediately hounded by business school people who want to profit off of lowering standards and raising prices.
It’s why everything is so expensive and wages are trash. The whole point of going to business school is to ensure that businesses are always doing the bare minimum while charging the maximum people are willing to pay.
My mother told me she took some sort of business class in college as an elective. The professor said something like “there are no ethics in business. There’s only the law.”
She dropped the course in disgust.
My wife the tramp.
Back when I was in my early 20’s I once had an interview with the owner of an IT support business. He asked me what would I do if there was a sales person that was selling services that the company didn’t have the skillset for, and I said something along the lines of stop the guy from miss selling, identity if what he is trying to sell is a genuine area for growth, skill up staff and then offer the service.
He said I was wrong, the sales person was doing his job perfectly and it was up to the rest of the company to try and figure out how to fill that gap. I was offered the job but turned it down as I didn’t think that was ethical.