My app suddenly said “your account expires in two days”. Weekend was around the corner and there is no way that I could receive one of their refill vouchers in time (I use this method for privacy). I reached out to them, asking them to add a few more days to my account so that all my devices don’t get deleted when my account expires. I also emphasized, that they can of course subtract that amount of days from my next refill. I sent them my account number, encrypted with PGP, and within 12 hours, they replied: I added three more days. It’s on the house. Have a good day! :)
That was really nice of them. :)
There are a LOT of shady VPN companies around, but Mullvad is one I do trust. They also do indy audits of their service. And they support standards like wireguard. I’d probably trust Proton’s VPN too. But VERY few others!
As long as we’re doing shoutouts… I’ve had good luck with Racknerd when I wanted a VPS. They have cheap plans. Like if you just want one for light selfhosting, for your friends and family. Good web portal. The one time I needed service, they were prompt and helpful. Selfhosting shit helps me avoid big tech surveilance.
One prob all social media eventually has… prob lemmy too, just a matter of time… is astroturfing is getting hard to tell from genuine human experiences. Some shady VPN co’s do real heavy astroturfing. I hate this because it poisons the well. It erodes the digital commons. Not accusing Mullvad here - but there are lots of others who do. So it pays to be mindful.