The federal government says it will quadruple the maximum fine that can be levied against airlines for repeated violations of the air passenger bill of rights from $250,000 to $1 million.

Transport Minister Steven MacKinnon made the announcement during a news conference on Friday.

The regulations, formally known as the air passenger protection regulations (APPR), came into force in 2019 and require airlines to compensate passengers for delays or cancellations that are within their control.

  • yannic@lemmy.ca
    2·
    2 days ago

    I would love to see the threshold expanded for what is considered within an airline’s control, including staffing.

    Upon review of your reservation, we are unable to approve your claim for compensation as the most significant reason for your flight disruption was due to flight crew member availability related to sickness, flight time limitations, valid visa, health documents not at a crew base and was required for safety purposes.

    Grammar lessons on the avoidance of run-on sentences would also help. Making the people you’ve knowingly wronged beg for compensation is shameful.