The last time I tried to make video chat work with people, we dived between jitsi, facebook messenger, zoom… until something worked well enough. what are people using here now? Jitsi? Google Meet? Whatsapp? Facebook Messenger? Zoom? Skype? Facetime, somehow? The builtin thing in matrix that used to be jitsi but I think they updated it? Microsoft Teams? What?
Mostly Meet. My family is mostly on android and it comes pre installed and built into the phone app most of the time so it’s really easy to get the older family members to use. I did have to have my Parents download it on their iPhones but they didn’t fight cause video calling the grandchild is important lol.