• ArtificialLink@yall.theatl.social
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    1 year ago

    Bugs happen man. Software and technology is not perfect. Sometimes it requires human intervention like customer support. I understand. It’s frustrating that they have business hours. But would you rather deal with some random dude who can’t actually do anything for you because they’re so limited? Cuz that’s what a lot of 24-hour customer service lines are. It Is just some person who is just there to placate you and escalate your problem to someone who can actually do something about it. Or would you rather just wait? I mean you actually said

    I guess it’ll work after a while.

    Which seems pretty obvious Indication that you don’t have a problem waiting to resolve this even though you want it resolved now.