Crunchyroll

  1. Read the article on account deletion.
  2. Submit a support ticket.
  3. Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
  4. Remind yourself that your ticket wasn’t entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
  5. Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
  6. Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
  7. Indicate that you are a customer.
  8. Specify that you want to make a data erasure request.
  9. Click on “Crunchyroll, Crunchyroll Games” among the options, disregarding the other unrelated services.
  10. Provide your first and last name, email address, and country of residence.
  11. Confirm that you own the email address.
  12. If you receive an email stating they couldn’t find your Crunchyroll Games account, respond that you don’t possess a Crunchyroll Games account.
  13. Sign an account deletion contract with the blood of your newborn.
  14. Support may delete your account, they didn’t delete my account yet.

Piracy

Account? What is account? Can you eat account? Is account an instrument?

  • Rai@lemmy.dbzer0.com
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    1 year ago

    I found the process fucking terrible, so I went the EVEN BETTER route

    1. Log into my credit card

    2. Click “dispute transaction”

    3. Reason: “Unable to cancel account”

    Worked a dream.

      • Rai@lemmy.dbzer0.com
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        1 year ago

        Possibly, but this was years ago now and my second (and final) chargeback.

        No problems for me, luckily!

    • biscuitswalrus@aussie.zone
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      1 year ago

      That will stop billing but not remove your personal data from the providers database. Worse if your account then gets banned dispute resolution will be harder.