Crunchyroll

  1. Read the article on account deletion.
  2. Submit a support ticket.
  3. Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
  4. Remind yourself that your ticket wasn’t entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
  5. Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
  6. Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
  7. Indicate that you are a customer.
  8. Specify that you want to make a data erasure request.
  9. Click on “Crunchyroll, Crunchyroll Games” among the options, disregarding the other unrelated services.
  10. Provide your first and last name, email address, and country of residence.
  11. Confirm that you own the email address.
  12. If you receive an email stating they couldn’t find your Crunchyroll Games account, respond that you don’t possess a Crunchyroll Games account.
  13. Sign an account deletion contract with the blood of your newborn.
  14. Support may delete your account, they didn’t delete my account yet.

Piracy

Account? What is account? Can you eat account? Is account an instrument?

  • lukas@lemmy.haigner.meOPEnglish
    23·
    1 year ago

    This is about account deletion, not cancellation. But cancellation is also a fun topic in its own right. I don’t know about Germany, but cancellations are a solved problem here in Austria, even accounting for shady business practices. 3rd-party services exist that fully automate the cancellation process for most cases. They email the company, send another reminder email, store the email server response as evidence for court, and submit a complaint to the responsible Schlichtungsstelle, which then light a fire under their ass to cancel your service. If they’re retarded enough to not cancel your service, then you can always take them to court with the stored evidence.