Can you guys help me cancel my Reddit Premium? I can’t seem to be able to find the feature on my profile, and the help pages of Reddit point me to a page where I can’t can’t see an option to manage subscriptions

  • NOT_RICK@lemmy.world
    6·
    1 year ago

    Did you subscribe through Apple’s app store or the Google play store? If you did I think you need to cancel it through the subscription pages of those apps.

    • cosmicrookie@lemmy.worldOP
      0·
      1 year ago

      Honestly I don’t remember, but its a good guess. I only have access to Android, and the Reddit subscription is not there. Also checked Paypal, but nothing there either. Still i’d expect the reddit profile to be of more help about this. I’ve had to make a support ticket to ask them, but I don’t even know when or where I’ll get an answer from them

      • Uprise42@kbin.social
        4·
        1 year ago

        When you are charged for premium, what does the charge show as on your account? Cause when I pay for a subscription through Apple, it is Apple that charges my bank and my receipt tells me why. I would imagine it would be the same with other providers so knowing who is charging your bank account will tell you where the charge is coming from

      • quirzle@kbin.social
        1·
        1 year ago

        Curious. I’m reasonably sure the option should be either in the settings right where you took that screen shot or under the subscriptions section in the Google Play app store.

        Any chance you’ve got multiple Google accounts?