It’s a hard expiration, it can hit while you are using a thing.

This whole reply strongly agrees with my own personal bias, but I wanted to ask the question just in case I’d talked myself into a position when really 20-minute windows was somehow psychologically better. I just couldn’t fathom how, and glad to hear my initial “wtf” position seems to be the correct one.

Thanks for the breakout. It’s pretty ridiculous, I’ll see if I can take it up with my manager.

Thanks, I’ll ask about that.

I checked. It’s deliberate. And it is not inactivity, it is 20 minutes, full stop.