Yeah, that didn’t work for me. Do you have any recommendations, as the administrator of this instance, on how a user can remediate a 2fa implementation that is failing so wildly that it requires this thread to exist? Do you have a “whoops, do over” button?

Did this, see above. Did not work.

I have completed that process and upon login I am still being prompted for 2fa that I did not set up.

That is bonkers!

I’m getting prompted for 2fa and I never set it up! The 2fa apps I use would have this site added to their list if I had. @Ada, any suggestions?