Excerpt from the article:
Schenker says that after his years in the service industry, he has watched tipping evolve into a major part of his pay.
“If there is some means of tipping that’s available to you, that should signal to you that workers there aren’t being paid enough,” says Schenker. “Tipping is sort of an acknowledgment of that fact.”
To Schenker, customers who don’t tip are not understanding that businesses treat tips as a baked-in part of workers’ wages.
“They subsidize lower prices by paying employees less,” he says. “If you aren’t tipping, you are taking advantage of that labor.”
He was so close… Especially for someone who says himself does not make much money.
I like the way Europe handles tipping. A lot of the restaurants generally add a fixed service charge (most often it’s about €3 per person), and that’s kinda it. It’s common to leave a couple of euros extra, but nothing too drastic. Huge tips are not expected, and like half of the machines don’t even support the tipping function (more common in France/Italy, for example, while countries like Greece are more likely to have tipping enabled).
There might be a bit more pressure to tip in more touristy city center places, but you’re better off avoiding those in general anyway. Smaller local restaurants are way better.
Furthermore, tipping isn’t expected outside of restaurants/deliveries at all. The amount of jobs that seem to require tipping in the US is insane. Like guys, just put it in the bill and tell me the price.