Kroger introducing AI at self checkout to lower both accidental and organized crime theft.::undefined

  • @vzq@lemmy.blahaj.zoneEnglish
    28•1 year ago

    Aside from people who don’t like making small talk with a clerk, and folks who are in a rush

    Maybe it’s just my demographics talking, but everyone I know is in one of these categories and often in two.

    • @kaitco@lemmy.worldEnglish
      13•1 year ago

      I think they grossly underestimate how much I don’t want to engage in small talk and how little patience I have when it comes to having my crap scanned and bagged.

      I like paper bags because I use them for my recyclables, and whenever I ask for a paper bag at Kroger, the 14-year-old at the end’s eyes cross and they stare at me dumbfounded until I go down there and help them bag. Then, I get to bring out my inner Karen when I ask them to stop putting just 3 things in a paper bag.

      I go to self-checkout, so that I can avoid the “how are you?” chatter, but mostly so that I don’t have to act like a total heifer just to get my crap bagged quickly and efficiently.

      • @QuarterSwede@lemmy.worldEnglish
        2•1 year ago

        Definitely agree. I LOVE self checkout because I don’t have to interact with someone after spending all day force to do so at work. There’s a lot of introverts out there and we don’t have the energy to interact after our 40 hour+ work week. God, I love curbside/delivery too.

        • @PoopingCough@lemmy.worldEnglish
          4•1 year ago

          I like curbside in theory but I’ve been burned enough times with either items being out of stock or weird ass/ more expensive substitutions makes it feel not worth that hassle

    • NunchukEnglish
      1•1 year ago

      Genuinely speaking, I’ll gladly wait a significant amount of time longer just to do self check. The worst is at Publix (I think they are just in the south eastern US) where I have to avoid eye contact so they don’t wave me into a normal checkout area