For all the controversy over decentralized contact-tracing apps, data show that these privacy-preserving tools saved thousands of lives during the pandemic. National and international authorities must invest in the technology now.
I worked on the NHS Contact Tracing app. One of the worries was, if the alerts were too frequent, people would ignore them. There was a delicate balance between relevant notifications and “alert fatigue”.
I worked on the NHS Contact Tracing app. One of the worries was, if the alerts were too frequent, people would ignore them. There was a delicate balance between relevant notifications and “alert fatigue”.