This was a repossession, so unless the repo guy made a mistake they were really far behind on payments. For a car to get repossessed, the loaner needs to get to the point where they know there’s no way they’re ever getting their money. They would much rather have the guy try and catch up on payments, maybe come to some sort of repayment plan, even something reduced from the original loan, etc. They want money, not a truck.

Otherwise, boots are definitely the way to go if possible, but most of the time a car gets towed because its parked illegally and shouldn’t be there. You can’t just move it off to the side, so they have to take it to the tow place. It’s expensive and it sucks, but I don’t know of a better solution.