• five82@lemmy.world
    link
    fedilink
    English
    arrow-up
    9
    ·
    edit-2
    1 month ago

    It was probably incompetence more than malice but T-Mobile customer service incorrectly told me multiple times that I was not allowed to pay off my phone balance early to unlock it. I’m on US Mobile now and I’ll never go back to postpaid.

    • barsoap@lemm.ee
      link
      fedilink
      English
      arrow-up
      7
      ·
      1 month ago

      With Deutsche Telekom, never attribute to incompetence that which can be attributed to greed.