Oddly enough I’ve worked as both a cashier sometimes watching over self-checkouts and also as an engineer in a company that manufactures self-checkouts (although I worked in a different department and only occasionally helped out with the checkouts). They can log that stuff no trouble. They cancel it as far as the customer sees, but that doesn’t mean anything for what it keeps behind the scenes. At least on the ones I worked with, there was the option for cashiers to retrieve the most recent state and print it out as a receipt either for the customer or to scan it to transfer to another checkout
Well they apparently have a time from inactivity to human resolution time tracker. If things look sketchy, especially multiple times they start investigating the self service employee.
But again, these machines are relatively old. I am not even sure if they have an auto reset or void feature. I have had to ask a clerk to clear out a prior order because of said system failure.
That’s fair enough. While I’ve seen a lot more of the insides of self checkouts than the average person, I definitely don’t know the ins and outs of every model out there, not even close
Oddly enough I’ve worked as both a cashier sometimes watching over self-checkouts and also as an engineer in a company that manufactures self-checkouts (although I worked in a different department and only occasionally helped out with the checkouts). They can log that stuff no trouble. They cancel it as far as the customer sees, but that doesn’t mean anything for what it keeps behind the scenes. At least on the ones I worked with, there was the option for cashiers to retrieve the most recent state and print it out as a receipt either for the customer or to scan it to transfer to another checkout
Well they apparently have a time from inactivity to human resolution time tracker. If things look sketchy, especially multiple times they start investigating the self service employee.
But again, these machines are relatively old. I am not even sure if they have an auto reset or void feature. I have had to ask a clerk to clear out a prior order because of said system failure.
That’s fair enough. While I’ve seen a lot more of the insides of self checkouts than the average person, I definitely don’t know the ins and outs of every model out there, not even close