Despite facing increased competition in the space, not least from the Epic Games Store, Valve’s platform is synonymous with PC gaming. The service is estimated to have made $10.8 billion in revenue during 2024, a new record for the Half-Life giant. Since it entered the PC distribution space back in 2018, the rival Epic Games Store has been making headway – and $1.09 billion last year – but Steam is still undeniably dominant within the space.
Valve earns a large part of its money from taking a 20-30% cut of sales revenue from developers and publishers. Despite other storefronts opening with lower overheads, Steam has stuck with taking this slice of sales revenue, and in doing so, it has been argued that Valve is unfairly taking a decent chunk of the profits of developers and publishers.
This might change, depending on how an ongoing class-action lawsuit initiated by Wolfire Games goes, but for the time being, Valve is making money hand over fist selling games on Steam. The platform boasts over 132 million users, so it’s perfectly reasonable that developers and publishers feel they have to use Steam – and give away a slice of their revenue – in order to reach the largest audience possible.
Well yeah, because EGS sucks.
If you look at Steam’s competitors, none of them are really developing their feature set. So even if customers were dissatisfied w/ Steam, who is actively trying to earn their business?
Sure, I’d love it if another platform stepped up to actually compete w/ Steam.
My expectations are fairly low: it needs to work well on Linux. Heroic largely resolves that for EGS and GOG, but I’m not particularly interested in supporting a platform that only works because some community project has done the work for them. So if GOG supported Galaxy on Linux as a first class citizen, I’d probably still use Heroic, but I’d buy a lot more games from them. But as it stands, GOG is one update away from blocking access to my games through a launcher, and dealing w/ WINE/Proton directly is a pain. EGS is so far away from what I care about that I don’t think they could ever earn my business, but who knows, maybe they’ll surprise me.
But the fact that we’re even having this discussion is a testament to Steam’s success. Heroic probably wouldn’t be a thing w/o Valve’s investment into Proton/WINE, so GOG/EGS wouldn’t even be a consideration for me at all. But since that work was done, I now have more options. I’ve played some GOG and EGS games through Heroic, so it’s not even theoretical, they are realistic alternatives.
It’s important to note that at every turn, Valve has earned my trust. When games are pulled from their store, owners of those games still have access (e.g. I bought Rocket League on Steam, and when they went EGS exclusive, I still had the old version of the game). They have a solid refund policy, and they have gone out of their way to make things more pleasant for their customers. Even if they didn’t have a dominant market position, I’d probably still choose them just based on the user experience. So yeah, not having a realistic alternative isn’t great, but I don’t think it’s because of anything nefarious Valve has done, but instead lack of interest by their competitors.
Your requirements are extremely niche, most gamers don’t care about Linux. Maybe they should have an option of a store that doesn’t charge 30% but is Windows only.
Again, it doesn’t matter if Valve got into a monopoly position fair and square. The moment their monopoly is self perpetuating is the moment we no longer are in a free market where quality and price are main considerations for consumers.