I really liked Proton and I tried really hard to get into it’s ecosystem, but thet keep prioritizing new products instead of focusing on the already stablished ones, or giving support to Linux. I don’t really need e2e encryption for my mail but I get why they work with it and it is a nice bonus for me, on the other hand the side effects are a constant friction point and they do not offer an e2e way, I would really want to have another mail or calendar app but I cant.

They products evolve very little over time, even for a “small” company (not that small anymore, not big, but they do have some resources). They release a product, and the updates are late, small or non critical. I get in some way why they work like this, but it is another friction point for me.

And they are expensive, I really get they are a business and that what they offer isnt cheap, but at least for me, the price is more of what I expect from their service. They try to conceal this by offering a package of services that you may or may not need, and its cool to have some of these services at your disposal if you need them, but I am paying for them and most of the time I don’t use them becuase they are barebone or because I don’t need them that much.

For me, the point of no return was this black friday’s sale, they shrink the offer by prorating it to your current cycling bill. If you are a free user you wont notice this, but if you are a paying customer and you want an upgrade (mine was from ultimate to duo), they will cut the offer to fit in your current cycling bill, the offer is still exactly the same and its not a bad discount, but instead of giving you the full year of the offer they will offer the discounted price until your next billing period, so if you were to renew with them in a couple of months you barely will get a discount because they will discount for only those two month, then they will charge you full price.

Sorry for the rant, I’m switching to Mailfence and keeping SimpleLogin, anyone has feedback from Mailfence?

  • JamesBoeing737MAX@sopuli.xyzEnglish
    3·
    1 hour ago

    It’s a fucking walled garden. Just support pop/IMAP protocols, oh wait that will cannibalize their bridge service (only on premium)

  • Basilisa@lemmy.dbzer0.com
    1·
    48 minutes ago

    I moved away from them a long time ago. Bought my own domain. Still have a pm address that I now use for spam, though.

  • MrKoyun@lemmy.blahaj.zone
    6·
    2 hours ago

    Proton feels like they are speedrunning entering into new product categories while their existing offerings crash and burn. Its a shame, they could be amazing so easily.

    • NotKyloRen@lemmy.zip
      1·
      1 hour ago

      It sucks because that’s also Google and their products/services. So it’s like jumping from one shitty platform into another in the context, except the other one is more niche.

  • LiveLM@lemmy.zipEnglish
    10·
    3 hours ago

    So they rewrote the Android Proton Mail app, changed the UI toolkit I think. Cool, whatever.
    Recently I got some marketing trash on my inbox, so I clicked the sender and clicked “Block this address” and got a popup saying “Feature coming soon”

    Hey motherfuckers maybe don’t launch your new version of the app if the fucking basic functionality doesn’t work yet??? Oh but the obnoxious green Black Friday promo icon and the FULL SCREEN ADVERTISEMENT work just fine…

    I’m starting to get sick of them too.

    • jimi_henrik@lemmy.world
      3·
      3 hours ago

      In case you are willing to use the beta version of the app: if I remember correctly it’s available in beta.

      • ellipse@lemmy.dbzer0.comEnglish
        2·
        1 hour ago

        I will thank you

        edit: I actually am part of the beta already but don’t have the feature so it might be a local thing or play store weirdnesse

  • PushButton@lemmy.world
    6·
    4 hours ago

    I switched to mailfence from protonmail for different reasons than yours.

    I am using mailfence for a year now and the service is impeccable. I am using the IMAP/SMTP services for my mail,and I sync my calendar and contacts with DAV.

    Zero issues so far. I do have my own domain, which is something supported by mailfence.

    Go for it.

    • daisykutter@lemmy.dbzer0.comOP
      1·
      4 hours ago

      Thanks for the feedback; yeah, having your own domain and unlimited aliases means I can freely switch between email providers effortesly.

  • aev_software@programming.dev
    4·
    5 hours ago

    I’ve used both ProtonMail and MailFence for years. I pay for my MailFence account, and use a free ProtonMail account.

    For my needs, the free services ProtonMail offers suffice. Their encryption seems OK, I don’t store my files with them, and I don’t use their calendar or their a.i. chatbot.

    The only reason I pay for MailFence is so I can have SMTP access via a separate email client app. I guess paying for their services also gives more guarantees that my email address will be available longer. I care about the address I have with MailFence - not so much about the one I have with ProtonMail. If that changes, I’ll probably start paying for a professional account.

    Recently ProtonMail changed the interface of their iOS mobile app. It now is harder to sign out. I guess that’s in an effort to push for more paid accounts. It’s jarring conduct coming from a company that claimed they went non-profit. Clearly they seek profit.

    ProtonMail also continues to email me advertisements about their own services. MailFence never has done that. Not once. In fact I had to look up how to transfer to a paid account.

    Both services are fairly easy to operate and fairly user-friendly.

  • not_me@piefed.socialEnglish
    10·
    7 hours ago

    Mailfence is from Belgium. I was in doubt between Mailfence and Posteo. After reading various reviews, I found Posteo a better candidate for my needs.

      • CrypticCoffee@lemmy.ml
        4·
        4 hours ago

        It’s quite common to see in privacy communties a post panning the preferred option then suggesting something new and asking folk about it. It can be a way to get folk aware and talking of your product. It’s subtle atroturfing, but you do see it.

        Organically, you’d usually ask what folk use instead.

        • taco@anarchist.nexusEnglish
          1·
          2 hours ago

          If it were an ad, I’d expect the question in the subject line and the product name earlier in the post. As posted, the subject makes it about proton mail (useful if you’re targeting people leaving PM, but wouldn’t it make more sense to target people fed up with gmail?) and the question didn’t come until the end (well past were most people probably stopped reading the post).

          I’m not saying it doesn’t happen, just that the OP’s post wouldn’t be a good ad. Your comment, however, is short and still manages to knock a competitor to proton as being an known while pointing out that you’re happy with it. Makes for a much better ad.

          • CrypticCoffee@lemmy.ml
            1·
            20 minutes ago

            Astroturfing is designed not to look like an ad. It’s supposed to look like grassroots support for a product. Legitimising it for the audience. Strategically, it’s effective. “Privacy market leader is bad for x, y and z, what do you think of competitor?”. It’s classic marketing of “here is problem, here is solution”. Just subtle.

            Most people here are probably off gmail or close to it. Best way to make inroads is work your way into a niche which Proton, Tuta, Mailbox did to great effect. As I say, I don’t trash the tried and tested options including rival products of Proton. This is email though, usually you want to put data in hands of companies you trust. Its the reason folk running from google, yahoo, outlook. Being careful and skeptical is good.

    • Kami@lemmy.dbzer0.comEnglish
      23·
      7 hours ago

      Asking for feedback about a service is now advertising?

      You Proton fanbots are the funniest thing around here.

      • CrypticCoffee@lemmy.ml
        3·
        4 hours ago

        It’s quite common to see in privacy communties a post panning the preferred option then suggesting something new and asking folk about it. It can be a way to get folk aware and talking of your product. It’s subtle atroturfing, but you do see it.

        Organically, you’d usually ask what folk use instead.

        • Kami@lemmy.dbzer0.comEnglish
          2·
          4 hours ago

          I’d say it’s way more common for Proton users to start crying as soon as someone makes a bad comment about their beloved corporation.

          • chloroken@lemmy.mlEnglish
            2·
            59 minutes ago

            It seems more likely that you will start crying if you see a product or company you don’t like, if this thread is any indication.

      • CrypticCoffee@lemmy.ml
        2·
        4 hours ago

        I’d have expected questions about Tuta, or Mailbox. It’s weird for folk to pan something and raise a tool most haven’t heard of.

        You’d think due diligence in a privacy community would be a given.

        • Kami@lemmy.dbzer0.comEnglish
          3·
          3 hours ago

          Oh right, so since you don’t know it then this must be advertisement.

          Also funny that you are questioning OPs research when he is already using this service and was just trying to get opinions in a privacy focused forum.

          I guess I shouldn’t be surprised though since you are from .ml

          • chloroken@lemmy.mlEnglish
            2·
            1 hour ago

            I’m an .ml user who uses Proton stuff and I just want to butt in here and say you come across as a deranged weirdo. I can’t wait for your insightful reply, though. I’m sure it will be very normal and not weird.

      • poke@sh.itjust.works
        2·
        4 hours ago

        This response is more rediculous to me than their calling a question an advert. (Both are silly)

  • flatbield@beehaw.orgEnglish
    4·
    6 hours ago

    There are so many good providers in the EU. In the US basically those that implement MTA-STS are Google, Microsoft, and Comcast with all of their issues.

    I actually ended up at shared hosting provider. I get 30 mailboxes for less than $100 per year. Only incoming MTA-STS though unless I went to my own VPS.