Reviews are a thing of the past due to manipulation, and now ai as well.
Google reviews have been trash for a long time.
It really is a pity, there was a time when you could do an internet search for ‘best’ and get decent results, long time ago now though, before all of the amazon links.
I gave a delivery service a bad review once because they didn’t deliver my food, said they would reimburse me and that didn’t happen either.
The owner had the review removed as “false accusations” so I provided google with the chat in which the owner apologised for the missing delivery and offer me a voucher. Still got deleted because of “false accusations”.
There are even more reviews popping up from other people that didn’t get their food. They also get deleted.
I just don’t get what Google gains from allowing owners to delete reviews they don’t like so easily.
I mean by doing this thy just strip away the worth of the review service since many shops etc. will have a 4-5 star rating even if they are in fact really bad.
Reviews are a thing of the past due to manipulation, and now ai as well. Google reviews have been trash for a long time. It really is a pity, there was a time when you could do an internet search for ‘best’ and get decent results, long time ago now though, before all of the amazon links.
I gave a delivery service a bad review once because they didn’t deliver my food, said they would reimburse me and that didn’t happen either.
The owner had the review removed as “false accusations” so I provided google with the chat in which the owner apologised for the missing delivery and offer me a voucher. Still got deleted because of “false accusations”.
There are even more reviews popping up from other people that didn’t get their food. They also get deleted.
Google reviews are worth shit.
wait so the owner can delete the review?? What’s the point of having a review system then?
Apparently, they can just claim your review is fake and you weren’t at the venue. Then Google will take your (negative) review down.
I just don’t get what Google gains from allowing owners to delete reviews they don’t like so easily. I mean by doing this thy just strip away the worth of the review service since many shops etc. will have a 4-5 star rating even if they are in fact really bad.