Crunchyroll

  1. Read the article on account deletion.
  2. Submit a support ticket.
  3. Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
  4. Remind yourself that your ticket wasn’t entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
  5. Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
  6. Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
  7. Indicate that you are a customer.
  8. Specify that you want to make a data erasure request.
  9. Click on “Crunchyroll, Crunchyroll Games” among the options, disregarding the other unrelated services.
  10. Provide your first and last name, email address, and country of residence.
  11. Confirm that you own the email address.
  12. If you receive an email stating they couldn’t find your Crunchyroll Games account, respond that you don’t possess a Crunchyroll Games account.
  13. Sign an account deletion contract with the blood of your newborn.
  14. Support may delete your account, they didn’t delete my account yet.

Piracy

Account? What is account? Can you eat account? Is account an instrument?

  • Oxidant2023@lemmy.world
    link
    fedilink
    English
    arrow-up
    37
    ·
    1 year ago

    Open their t&c, tos, privacy, or legal policy.
    Ctrl+F @
    Send email GDPR right to delete.

    5 min of work.

    If they reject, forward rejection to your DPO and request them to help.

    Never had issue with anyone.

    • Rai@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      42
      ·
      1 year ago

      I found the process fucking terrible, so I went the EVEN BETTER route

      1. Log into my credit card

      2. Click “dispute transaction”

      3. Reason: “Unable to cancel account”

      Worked a dream.

        • Rai@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          6
          ·
          1 year ago

          Possibly, but this was years ago now and my second (and final) chargeback.

          No problems for me, luckily!

      • biscuitswalrus@aussie.zone
        link
        fedilink
        English
        arrow-up
        3
        ·
        1 year ago

        That will stop billing but not remove your personal data from the providers database. Worse if your account then gets banned dispute resolution will be harder.

    • lukas@lemmy.haigner.meOP
      link
      fedilink
      English
      arrow-up
      5
      ·
      edit-2
      1 year ago

      This only skips step 1 – 5 for Crunchyroll. You still have 8 steps to go. Nevermind, they’ve got email addresses for privacy inquiries, hidden beneath their infinite scroll anime overview, in the “Your Rights” section, behind the “this page” link. Although I wonder whether they force you to go through their painful process nevertheless.