I submitted my application a couple days ago and still can’t login. I know there’s a “limbo” for denied applications. Perhaps I’m stuck there?

I have this account in lemmy.one instance but Beehaw is definitely more the vibe I want for my home instance and I’d really love to be part of the community. Is there anyway I can find out more information about what’s going on with my application?

  • Slashzero@hakbox.social
    10·
    2 years ago

    Hi there, there have been issues with beehaw.org and emails not going out. You should try to go login in. It’s very likely you were approved but the email went to your spam folder, or never got delivered.

    For me I had waited a few days, and then just decided to login and turns out I had been approved almost immediately.

    • HawkXeroOP
      4·
      2 years ago

      I’ve tried logging in and all I get is the spinny of doom on the login button after entering my credentials. I’ve also kept an eye on my email and spam folders as well.

      Might just have to be patient and wait a couple more days I guess.

      • Slashzero@hakbox.social
        3·
        2 years ago

        Ah! In that case you should try to reset your password. Whenever I get the spinner of doom on login, resetting my password seems to resolve it.

        On the login page:

        1. Enter your email that you used during signup
        2. Click Forgot Password
        3. Check your email and click the reset password link
        4. Try to login again after resetting

        Make sure your password does not contain any “dashes,” and is not too long. Those are both known issues breaking login.

        @Lionir@beehaw.org: sorry to ping you directly, but perhaps you can help out here as well like you did for me? 😀

        • HawkXeroOP
          1·
          2 years ago

          I just tried and it’s still just spinning with the new login.

          • Slashzero@hakbox.social
            2·
            2 years ago

            Are you on Firefox mobile by any chance? Folks have also said that has been a cause of the login not working.

            You can try in a different browser too.

            • HawkXeroOP
              1·
              2 years ago

              Still the same. Tried through Chrome and the Jerboa app.

              • Slashzero@hakbox.social
                3·
                2 years ago

                Oh, well that’s too bad. I’m sorry none of these worked. I hope you are able to get it resolved soon.

                At least for now you have a user on lemmy.one to log in with!

                • HawkXeroOP
                  2·
                  2 years ago

                  Thank you so much for all the suggestions, I really appreciate it!

  • Gaywallet (they/it)@beehaw.orgM
    7·
    2 years ago

    We’re regularly monitoring the queue but there are people we miss and people who don’t put enough information in their application for us to be comfortable accepting them.

    When there’s a fix there will be several thousand denials going out. Please be patient with us, we will keep you updated as things progress.

  • cornbreadturner @lemmy.ca
    2·
    2 years ago

    I’ve been having issues not being able to submit an application. I’ve tried the desktop & mobile sites with the same results on both. It never seems to actually submit; I just get the spinning wheel. Any advice, or should I just wait it out?

    • LambentMote@beehaw.org
      1·
      2 years ago

      I got the spinny thing the first time I tried to submit, but hard refreshing seemed to help and it went through the next try.