My local supermarket, Smith’s, is much cheaper than Instacart so I like it even though on a good day it’s buggy, (very) slow, and very badly designed. But during the last few months the number of site errors has been comical. Is it actually hamster powered?

  • InevitableSwing [none/use name]@hexbear.netOP
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    5 months ago

    I wonder if they’re just hosting it on bad (wrong kind of cheap) servers or a bad company.

    I really wonder what the hell is going on. If this was the year 2005 - I’d assume it was a online shopping learning curve thing. But it’s 2025 and how can a large company be so inept? Kroger is #27 on the Fortune 500. The other day images broke with four different errors. Yesterday and today I couldn’t buy beer. And the site is also two steps forward one step back. They finally allowed sorting by price but it’s buggy and it sometimes doesn’t work.