Or do they just take what marketing people say about the tools at face value? Because they seem genuinely surprised that people don’t like the tools, when even the most ardent AI enthusiasts I’ve seen that use the tools are well aware of their limitations.


At a previous job, a multi-billion dollar Y Combinator darling, the CEO learned that our largest customer was walking away. His response was to hop into Slack and ask a ChatGPT bot for guidance. In a public channel. I am still not sure whether the bigger problem was the impending potential collapse or the fact that he was workshopping survival strategies with an AI in front of the whole company. This was prior to the loss of the customer being announced, too.
These people are not serious people. To quote Ed Zitron, they are business idiots. They think they are gifted captains of industry, yet they cling to a machine that tells them they are brilliant while it spits out work with no real substance. It matches the kind of employees they reward - the ones who perfect the performance of work rather than the work itself.