Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy
gizmodo.com
Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

Trade groups told the FTC a simple “Click-to Cancel” proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

  • coffeetest@kbin.social
    39·
    1 year ago

    Yes, it is definitely impossible to create a system that confirms a user’s selection. It is also impossible to make it so you can resume the subscription if accidentally canceled… or maybe, just maybe there is another reason why they want it the way it is.