Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy
gizmodo.com
Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

Trade groups told the FTC a simple “Click-to Cancel” proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

  • bert@lemmy.monsterEnglish
    3·
    1 year ago

    And a random screen where cancel means “exit out of this cancellation process” rather than “cancel subscription”