A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
  • Imgonnatrythis@sh.itjust.worksEnglish
    2·
    5 months ago

    If it worked for most shit and escalated to a human when it actually needed to, reliably, I’d be fine with it.

    If you think that’s how it will be implemented, I have some beans I’d like to sell you.