I claim the free games and occasionally play a few through Heroic, but I have never and probably will never spend a dime there because everything there is a net negative:

• no Linux support, even for games with Linux builds
• same prices as pretty much everywhere else
• no unique features, and lacks many features compared to Steam

Pretty much the only reasons imo to use it are Fortnite and free games, and I don’t need an account to claim and play free games. So since I don’t play Fortnite and have forbidden my kids to play it, EGS has nothing to offer for me.