This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.
I’d also settle for releasing 3D models of out-of-production parts so they can be 3D-printed by enthusiasts.
Story time: in my second-gen Mazda Miata, I closed the centre console lid on a piece of cardstock by accident and it snapped the plastic piece that latches the lid shut. The part previously sold for ~$10 but they stopped producing it as a standalone part at some point and the only way to acquire it was to buy the $100 centre console lid assembly.
This isn’t spare parts. This is asking for a new part to be designed and manufactured to replace an existing part. That takes time and money. Granted software doesn’t require mass production, but creating the initial version does take expertise and resources that may no longer exist in addition to the time and money.
You think spare parts don’t cost money? Wearhouse space is expensive. Massive part stores have to be made. That’s all expense needed to take on by auto manufacturers. Why would software be different?
Either that or they keep all the tooling, which again is expensive. And people need to know how to use the tooling too.
This isn’t a “it’d be nice” kind of patch. This is exactly how we get massive bot nets for DDOS attacks. Devices become vulnerable, scans go out on the internet looking for devices they can exploit, and when they do, they gather bot nets.
It’s also not creating something new. It’s fixing your shit. They don’t have to create the entire software stack from scratch, just fix the exploit. If they can’t reasonably do that, then these devices need to be taken offline.
I’m not saying they shouldn’t fix the issue necessarily, assuming it’s even possible. I’m saying they shouldn’t be held to higher standards than any other product just because the engineering effort involved in software is undervalued compared to physical objects. If a product made 15 years ago didn’t follow modern safety standards and is no longer being sold by the manufacturer, we don’t make them update their old products.
As for tooling, yes, and with software it often requires “tooling” that no longer exists in order to develop the patch including hardware that may no longer be manufactured. It’s not like the product manufacturer manufactures all of the parts like circuits and microchips. Just like vacuum manufacturers don’t usually make the bearings and gears and such, they just assemble them. So same concept.
We may require them to keep parts with the existing design, but we don’t require them to fix safety issues that were not found to be out of compliance when it was originally approved for production. We might make them fix it if they’re still selling them, but we don’t make them fix these issues if they are not.
We do take cars that fail safety inspections off the road. You are correct, we don’t hold them to higher standards, but that’s not a reason why we also shouldn’t remove genuine hazards off the roads.
If a car is far more likely to kill someone, it shouldn’t be on public roads either. Just like devices that can’t be update don’t belong on public nets. The risk to the broader public is to big IMO.
Those are things that get inspected regularly because of public safety issues, not ownership issues, and in the US at least, that only happens in a subset of states anyway. That is about using something you know will likely hurt someone vs using something you know will hurt you and possibly your customers. There’s a big difference in liability there.
Vacuums for example do not get regular inspections, and owners are allowed to use any product they want, even defective ones, in their own home or business, even if they pose, say, an electrical shock risk or something else that wasn’t something that would have made it fail its initial certification. We don’t force vacuum manufacturers to fix old product design issues.
And even if we did, how long back would we make them fix? Would 100 year old vacuums need to be brought up to modern safety standards like grounded plugs and all of the wiring to be redone to ground all the parts or more modern motors that use less power so they don’t need to be grounded? What if only one person in the whole world still uses that product?
It’s just not a reasonable thing to expect re-engineering old devices when a new potential owner safety issue is found.
This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.
How is this significantly different?
I’d also settle for releasing 3D models of out-of-production parts so they can be 3D-printed by enthusiasts.
Story time: in my second-gen Mazda Miata, I closed the centre console lid on a piece of cardstock by accident and it snapped the plastic piece that latches the lid shut. The part previously sold for ~$10 but they stopped producing it as a standalone part at some point and the only way to acquire it was to buy the $100 centre console lid assembly.
Software 100% needs to be included in support.
Old devices that become vulnerable but still accessible on the internet, eventually become part of bot nets producing DDOS and other network attacks.
This isn’t spare parts. This is asking for a new part to be designed and manufactured to replace an existing part. That takes time and money. Granted software doesn’t require mass production, but creating the initial version does take expertise and resources that may no longer exist in addition to the time and money.
You think spare parts don’t cost money? Wearhouse space is expensive. Massive part stores have to be made. That’s all expense needed to take on by auto manufacturers. Why would software be different?
Either that or they keep all the tooling, which again is expensive. And people need to know how to use the tooling too.
This isn’t a “it’d be nice” kind of patch. This is exactly how we get massive bot nets for DDOS attacks. Devices become vulnerable, scans go out on the internet looking for devices they can exploit, and when they do, they gather bot nets.
It’s also not creating something new. It’s fixing your shit. They don’t have to create the entire software stack from scratch, just fix the exploit. If they can’t reasonably do that, then these devices need to be taken offline.
I’m not saying they shouldn’t fix the issue necessarily, assuming it’s even possible. I’m saying they shouldn’t be held to higher standards than any other product just because the engineering effort involved in software is undervalued compared to physical objects. If a product made 15 years ago didn’t follow modern safety standards and is no longer being sold by the manufacturer, we don’t make them update their old products.
As for tooling, yes, and with software it often requires “tooling” that no longer exists in order to develop the patch including hardware that may no longer be manufactured. It’s not like the product manufacturer manufactures all of the parts like circuits and microchips. Just like vacuum manufacturers don’t usually make the bearings and gears and such, they just assemble them. So same concept.
We may require them to keep parts with the existing design, but we don’t require them to fix safety issues that were not found to be out of compliance when it was originally approved for production. We might make them fix it if they’re still selling them, but we don’t make them fix these issues if they are not.
We do take cars that fail safety inspections off the road. You are correct, we don’t hold them to higher standards, but that’s not a reason why we also shouldn’t remove genuine hazards off the roads.
If a car is far more likely to kill someone, it shouldn’t be on public roads either. Just like devices that can’t be update don’t belong on public nets. The risk to the broader public is to big IMO.
Those are things that get inspected regularly because of public safety issues, not ownership issues, and in the US at least, that only happens in a subset of states anyway. That is about using something you know will likely hurt someone vs using something you know will hurt you and possibly your customers. There’s a big difference in liability there.
Vacuums for example do not get regular inspections, and owners are allowed to use any product they want, even defective ones, in their own home or business, even if they pose, say, an electrical shock risk or something else that wasn’t something that would have made it fail its initial certification. We don’t force vacuum manufacturers to fix old product design issues.
And even if we did, how long back would we make them fix? Would 100 year old vacuums need to be brought up to modern safety standards like grounded plugs and all of the wiring to be redone to ground all the parts or more modern motors that use less power so they don’t need to be grounded? What if only one person in the whole world still uses that product?
It’s just not a reasonable thing to expect re-engineering old devices when a new potential owner safety issue is found.