My job has made me so used to calling people “sir” or “ma’am”, but wtf to I say to an NB?

  • @JustSo@hexbear.net nailed it:

    I think when you use one of those words that refers to an unbalanced power dynamic it can make people feel a variety of ways you don’t necessarily intend.

    The context I was talking about was as a customer, being called boss by someone in customer service, so much as I didn’t want there to be a power dynamic, there is one, and that’s what made it feel icky to me.