When receiving unsoliciting phone calls by telemarketers, many people consistently hung up, don’t bait, and don’t interact. So why don’t telemarketers delete from their databases such phone numbers that don’t lead to any sales or other business benefits?
Maybe the cost of keeping the numbers is so low telemarketers just don’t bother. Or keeping track of what numbers to delete may actually have a cost. Or perhaps telemarketers hope those people will eventually pick up the calls.
Any insight?
because they aren’t people 99% of the time, it’s a computer program. It’ll keep attempting, and if you do engage it will switch over to a real person once they have someone hooked.
They even have ones that garner attention, like shuffling noises, saying “Oh I’m sorry, hang on a second” and other gimics to keep you on the line and start engaging. You’d be surprised at how many people will say “Oh sure” out of politeness.
As for cost, to run a virtual machine in the cloud running 24/7 trying all the numbers one by one in the database would cost… pennies. We’re talking probably less than 5 bucks a month.
Okay. But if a robocaller doesn’t lead to results, it may be programmed to give up on unpromising numbers.
They are going by volume, so the overall successes matter and the reason for why the rest are unsuccessful doesn’t matter.
Phone numbers get reused all the time, so if they pull the number from the pool they miss a possible future opportunity. This is important when lack of success would massively shrink their pool of numbers at no real cost savings to them since they are going for volume anyway.
Basically you are asking from a logical and well intended point of view, but telemarketers are approaching it from a maliciously logical volume method that benefits from stumbling across enough gullible people to make the rest of the volume worth it.
Sure it can be, what I’m trying to say is that there is no financial incentive for it to be though. Programming takes time and money, and there is literally no profit to be had for doing it.
That sounds like it would take effort.
If it calls 30k numbers a day they don’t care about raw volume, just that they still get a return. Leaving them in allows re-engagement or the number possibly going to a new person. If the point is spam all they ever care about is call call call
but how much does it cost to make the phone call. Don’t they get charged per minute by phone companies?
Not phone companies, but phone APIs.
https://www.twilio.com/en-us/voice/pricing/us
If you do it well, $0.0140/min.
Also, don’t underestimate the incompetence/lack of care that some of these companies may have. Just because they could reduce costs by flagging unresponsive numbers doesn’t mean they necessarily will.
If I had a dollar for every time I told my company how I could refactor code to reduce costs…
If no one answers, they’re not spending minutes, are they?