• Developers of Cities: Skylines 2 have noticed a growing toxicity in their community, which is affecting engagement and creativity.
  • The CEO of Colossal Order expressed concern about the negative impact of toxicity on the team and the community.
  • The developers still encourage helpful criticism from the community but ask for it to be constructive and kind.

Archive link: https://archive.ph/mVaIY

  • echo64@lemmy.world
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    11 months ago

    The comments in here are really disappointing and a reflection of where this community has gone in general.

    Excusing toxic gamer communities, accusing the developer of things for pointing it out? All because the game not in a good state is toxic in itself and really not what this community should be.

    This place gets worse every week.

    • Rentlar@lemmy.ca
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      11 months ago

      Sorry, I’m having trouble understanding what kind of commentary you were expecting.

      Leading up to release as soon as the first reviews pointed out bad performance (see thread), many on Lemmy were bashing CO/Paradox for putting out a beta-stage product as if it was fully released, and Lemmings and people at large were never real fans of being unpaid QA testers for game companies.

      Mind you, I love this game, and there’s a lot in there that I can tell CO devs put their heart and soul in. But I see a comment or a post every now and then saying “Lemmy is becoming so toxic, like Reddit” [1] [2] [3] [4] and I’m trying to figure out what exactly has changed, if you can help me out here.

      • Carighan Maconar@lemmy.world
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        11 months ago

        None of that excuses being toxic around the game though.

        At most, it excuses just refunding it. And then never interacting with it or the community around it ever again.

        • Rentlar@lemmy.ca
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          11 months ago

          I absolutely agree. There’s a line between constructive criticism/feedback and toxicity, some cases are obvious but others I don’t know where exactly to draw it. Those that aren’t interested in the game after being let down may be best advised to refund and move on with their life.

          Unfortunately, I don’t know where to strike a good balance to avoid both an "echo chamber where any dissent is extinguished’, and a ‘cesspool of toxic jerks talking ironically’.

          • Carighan Maconar@lemmy.world
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            11 months ago

            Eh, for game-released-in-a-disappointing state there’s always two points for me:

            1. A personal thing, learn to not buy day 1 or even before. Let other people do that, then avoid ever putting yourself in a frustrated position by simply never buying the broken/unfinished game to begin with. Money - and time - better spent on other hobbies, or well, other games.
            2. On a specific level, I always feel that just saying “I’m sorry, but because of X, Y and Z I don’t feel like the game is in any shape to be worth the money asked” and then refunding it is the only real proper feedback to go about it. Voice your reasoning, then undo the purchase to withhold the money. That’s more than enough brain space wasted on an unfinished game you’re not enjoying, anyways.
          • Cosmic Cleric@lemmy.world
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            11 months ago

            Those that aren’t interested in the game after being let down may be best advised to refund and move on with their life.

            It’s okay to hold a company responsible for the sale of a poor product. You don’t have to give them a free pass and just go away.

            You can let them know what they did wrong, and if they’re smart, they won’t do the same wrong thing again, the next time they sell their next product.

            And any human being on the planet, when they are not listened to, will become upset and rude. The point is for any company to strive for the win-win, and listen to their customers, and not just try to sell them the next bad product and repeat the same bad cycle.

            • Rentlar@lemmy.ca
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              11 months ago

              For sure. I might have weasel-worded my comment with “may be best advised” as it’s not all cases.

              Toxicity is unhealthy, but I am optimistic it will become less so once CO and Paradox follow through on their promises. The two big ones being 1. actually being able to play the game on consoles and modest hardware and 2. mods

            • Copernican@lemmy.world
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              11 months ago

              For some reason people seem to experience the most rage, vocalization frustration, etc. when it comes to having their entertainment fucked with (whether pricing, content itself, etc). Companies can cause global recession or market crashes, be responsible for child labor resulting in death and dismemberment, or engage in flat out fraud, but those companies will never bring out the toxicity, death threats, entitlement, and communal anger like a video game or film/tv company that impacts the entertainment of the masses. When people used to think of the most evil company in America back in the early 2010’s, EA was more hated than Bank of America, Wells Fargo, or AIG. That never made sense to me.

              • Cosmic Cleric@lemmy.world
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                11 months ago

                For some reason people seem to experience the most rage, vocalization frustration, etc. when it comes to having their entertainment fucked with (whether pricing, content itself, etc).

                You should never fuck around with the plebs and their ‘bread and circuses’, especially if your government is not doing well.

                Companies can cause global recession or market crashes … or engage in flat out fraud, but those companies will never bring out the toxicity, death threats, entitlement, and communal anger

                People are pissed off at inflation, the general cost of everything (including AAA games), laws and punishments not being applied evenly/fairly, etc., these days.

                I think the latter part of your comment is a bit hyperbolic (especially part of your comment that I edited out when quoting it in my response).

        • pulaskiwasright@lemmy.ml
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          11 months ago

          Toxic” is different to everyone though. That’s why these comment sections always go in circles. To some people saying “paradox are crooks and they have no respect for us and they’re ripping us off by using us as beta testers,” is toxic to some. And to others it is seen as constructive criticism. So when someone says “this community is toxic”. I don’t really know what they’re saying. “Toxic” has just become a lazy buzz word that makes discussing this kind of thing pointless.

      • Copernican@lemmy.world
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        11 months ago

        For me it’s the over representation of self described communists that take over every thread to poetically or unpoetically just keep saying capitalism=bad and then do shit like justify bad behavior because capitalism=bad or pretend to care about making sure employees get paid while advocating for piracy of everything being justified.

          • Copernican@lemmy.world
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            11 months ago

            I have no problem discussing political opinions. I hate how every thread gets co opted by un critical hot takes for the circle jerk of up votes. It’s frustrating that any post about digital media has the top comments all saying “Yarrrr, time to sail the high sees.” Or anytime there’s any news about a corporation, the top comment seems to be “fuck capitalism and those greedy greedy share holders.” Those kinds of comments aren’t critical, aren’t contributing to any meaningful conversation. On reddit I think it succeeded when you had communities of enthusiasts having conversations about the thing they are enthusiastic about. Lemmy seems to have a lot more people enthusiastic about a political position just try to spread that on any and all communities.

      • echo64@lemmy.world
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        11 months ago

        I’m expecting this community not to say that a company deserves a toxic community and that being toxic is a totally normal and expected thing.

        A few months ago, even , this was a place where people would talk about the game news and not revel in your average Gamer toxicity.

        Now it’s just, I guess, reddit, but worse because the toxic voices are louder in a smaller echo chamber. The people who don’t ascribe to this kind of thing leave. The toxic people are all that is left.

        • Carighan Maconar@lemmy.world
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          11 months ago

          Now it’s just, I guess, reddit, but worse because the toxic voices are louder in a smaller echo chamber.

          Yeah I noticed that, too. All of Lemmy in fact. It feels like engagement is up, but only in select echo chambers of being angry about something.

        • Rentlar@lemmy.ca
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          11 months ago

          I understand your point, and agree that you have received negative replies that prove this community accepts a level of toxicity that may not have been there before. (To me it feels like the same level, but perhaps I’ve just ignored it or become numb to it)

          I encourage people to engage in these topics with a level head but there will be exceptions at times.

          https://eev.ee/blog/2016/07/22/on-a-technicality/

          Reading the second half of this comments reminded me of this long read I was introduced to over in Beehaw.org (the evaporative cooling section). Left unchecked, only the jerks will be left and the nice people give up and leave. If a slower, nicer place for discussion is what you’re looking for, Beehaw was where I found that vibe the most.

    • Boiglenoight@lemmy.world
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      11 months ago

      It’s becoming Reddit. Which is what we wanted last year? I know what you mean though. There is a difference between now and then with our community. Probably related to user count?

    • APassenger@lemmy.world
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      11 months ago

      I’ve played CS2 for weeks. Days of hours. Have completely enjoyed it.

      It’s not finished and they’re honest about that. Also, comparisons to CS in it’s finished state (easy to do unconsciously) overlook just how many DLCs it took to get to full maturity.

      I enjoy the game and have no regrets for buying. I don’t feel deceived since I could have asked for as refund.

      I think some of this is a specific kind of FOMO. Fear of missing out (on what could have been). I’m hoping they do enough to fix the parenthetical.

      Edit to add: my computer has great specs for late 2020. It’s not top of the line, but it has everything I thought it would need, CPU, RAM, GPU. That may impact my experience.

      The game was unplayable on my 5 year old laptop. But it’s not really a gaming rig anyhow…

    • Old_Dude@lemmy.world
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      11 months ago

      Its the internet though. I don’t know of a place on the internet where there’s no toxicity.

    • ram@bookwormstory.social
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      11 months ago

      Toxic devs get a toxic community. Why should I express sympathy for them experiencing consequences?

      • echo64@lemmy.world
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        11 months ago

        Yes, this is the kind of comment I am talking about when I am talking about how this community had gone downhill massively. Thank you for the example.

        It is not hard to say that the game isn’t in a good state, but that is no excuse for toxicity. Unless you yourself are a part of the problem.

        • ram@bookwormstory.social
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          11 months ago

          Is a publisher who’s failed to live up to the promise of a good game entitled to a good community? The fact they have any at all is a blessing.

                • ram@bookwormstory.social
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                  11 months ago

                  Sorry but I did specify publishers and companies multiple times. I’ve never once even alluded to personal harassment as I obviously don’t believe in that. I however do think that this game deserves the toxicity it sees and the company deserves to be harassed for not delivering on their promise of a worthwhile product for which many people paid nearly $70 (CAD).

                  • Carighan Maconar@lemmy.world
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                    11 months ago

                    So erm… who is this “company” that reads the comments on the forum, again?

                    As in, what’s their account name? Should be easy enough to direct the harassment at them instead of a dev or a social engagement rep or a support rep then, after all.

          • APassenger@lemmy.world
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            11 months ago

            This video was released 3 days before the game released. In response to Colossal Order (game creator) being transparent about issues they were seeing.

            The video I linked is a known and well regarded YouTube contributor with a significant following. He, himself, was transparent in his testing and results also.

            All of this was out there before the game was released and refunds were available.

        • ram@bookwormstory.social
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          11 months ago

          Remember when they launched the game in a shit state and charged full price for it, then failed to communicate? Actions speak louder than words, and those are some pretty toxic actions.

          • Carighan Maconar@lemmy.world
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            11 months ago

            That’s not toxic, though. I get that those actions are annoying and really poor, but they’re not… toxic. As in, they aren’t done with the intention of poisoning the relationship, in fact quite the opposite, they’re meant to exploit it to take money out of it. Hence “exploitative” might be a much better term to use.

            But importantly, being exploited is no reason to be toxic to workers who don’t make the decisions in return. Especially not in a situation where there are ample ways to go about just undoing the damage done to you, namely refunding the game then putting the company on ignore on whatever stores you frequent.

            • ram@bookwormstory.social
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              11 months ago

              I repeat, for the last time, I’ve never advocated for toxicity or harassment to workers. Only to the companies they represent. Please, if you’re going to argue with me, argue based on what I say, not what you decide I mean.

              • APassenger@lemmy.world
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                11 months ago

                Toxic devs get a toxic community. Why should I express sympathy for them experiencing consequences?

                Are these not your words? I get that you aren’t advocating toxicity to workers, but you are defending it.

                • ram@bookwormstory.social
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                  11 months ago

                  Devs clearly refers to the company that develops the game. Try again.

                  The fact that you’re harping on this point is because you know I don’t agree with personal harassment. You are aware that I don’t agree with people being abusive about specific people who work for the company. You’re making bad faith arguments to try to prove “You were saying this”, which I was not, and if I was, is clearly not what I intended. Move on.

                  • APassenger@lemmy.world
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                    11 months ago

                    You were repeatedly stating things not supported by facts or events. And how I read your dev statement was completely reasonable.

                    I think that’s where many people got that impression.

                    I’m not really the person who needs to know when to quit.

              • A_Random_Idiot@lemmy.world
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                11 months ago

                Argue based on what you said, and not some invented/imaginary version of what you said?

                This is the internet, sir. Such factual discourse is greatly frowned upon! /s

          • APassenger@lemmy.world
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            11 months ago

            Failure to communicate.

            They’ve had regular updates to their blog since before and well after the release. It’s a recent blog post that led to people hoping the toxicity could chill a little.

            So far I’m seeing implications but haven’t been able to find facts to support. Where are you seeing dishonesty or shadiness?

    • Cypher@lemmy.world
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      11 months ago

      The comments in here are really disappointing and a reflection of what this community has become, corporate bootlickers.

      Excusing companies scamming customers because gamers dared to point out the scam? All because the companies quarterly profits weren’t up enough, is a really toxic state and not what this community should be.